If you have a problem with a bank or other financial institution, contact the Federal Reserve for help.

Scam Communications

Some consumers have received letters, emails and/or telephone calls alleging to be from actual employees of the Federal Reserve, including, in some cases, Chair Janet Yellen.  In an effort to convince consumers that the communication is authentic, it may include links to the Board of Governors website (federalreserve.gov), other credible sources, or display caller ID from Federal Reserve offices.  The communications may be threatening or they may request that personal information or money be provided.  Consumers should protect themselves from criminal activity by never responding to such communications, whether over the phone or on the internet.  Visit our Find an Answer area for more information about spotting frauds or scams.