If you have a problem with a bank or other financial institution, contact the Federal Reserve for help.
Consumer Alert

Federal Reserve Consumer Help has gathered COVID-19 Information and Resources to give consumers reliable information and responses to frequently asked questions that will help them understand and navigate the financial system and their personal finances during the Coronavirus pandemic.  Federal Reserve Consumer Help staff also stands ready to help consumers that contact us with complaints regarding financial institutions.

Find An Answer

Do you have a specific question? Browse these categories to find answers to frequently asked questions.

Contact Us

Contact a Federal Reserve customer service representative today.

Federal Reserve Consumer Help PO Box 1200 Minneapolis, MN 55480

888-851-1920 (Phone) 877-766-8533 (TTY) 877-888-2520 (Fax)