If you have a problem with a bank or other financial institution, contact the Federal Reserve for help.
Consumer Alert

COVID-19 Scams
Scammers are preying on lack of information and fears related to COVID-19. See the Identity Theft/Frauds and Scams page to learn how to avoid being harmed.

Federal Reserve Consumer Help has gathered COVID-19 Information and Resources to give consumers reliable information and responses to frequently asked questions that will help them understand and navigate the financial system and their personal finances during the Coronavirus pandemic.  Federal Reserve Consumer Help staff also stands ready to help consumers that contact us with complaints regarding financial institutions.

The IRS launched a Get My Payment tool on the IRS website. Use this tool to check the status of your payment, including the date it is scheduled to be deposited into your bank account or mailed to you.

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Federal Reserve Consumer Help

888-851-1920 (Phone) 877-766-8533 (TTY) 877-888-2520 (Fax)